Delivery and returns

Policy :

Our packages are shipped by DPD, Mondial Relay or store pick-up. Delivery times vary by country. The shipping costs are free above 150 € in EUROPE *.

If you have chosen the option, "pick up in store", we kindly ask you to come and collect your order in the selected store. You can collect your products between 2 and 5 days after placing your order. We will notify you as soon as your order is ready to be picked up.

Free delivery in Europe for purchases above €150. The total amount appears in the total payable. This amount depends on the products, the delivery area and the chosen service.

You can return your order for free in store.
If you wish to send us a return by post, the return costs are your responsibility.
Our return address is:

Company name: PROJECT DISTRIBUTION
Address: 254 Rue Bollinckx, 1070 Anderlecht, Belgium
Email address: contact@noconcept.be
Telephone: +32 2 523 76 57

Conditions :

✔ You can return any item to us within 14 days of receiving your order.

✔ All returned items will be subject to inspection. They must be new, unused and in their original condition. Any returned product that is incomplete, damaged, worn will not be taken back and returned to you.

✔ All items must be returned with their original labels attached to the same place they were sent.

✔ The refund is made by the same means of payment used during the purchase.

*Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Luxembourg, Latvia, Lithuania, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia