Delivery & Return

Politics

All our shipments are made by DPD. Depending on the countries and cities, the deadlines are different. The shipping rates of articles are OFFERED by No Concept from 150 € of purchase*.

For more information on delivery times, please consult this page to contact us.
If you have chosen the option, "No Concept Withdrawal", thank you for visiting the No Concept Market store located at Chaussée de Waterloo 1449, 1180 Brussels.

You will be able to pick up your products in store from 24 hours to 72 hours after placing your order.

Important: Any order placed on Friday from 16H, Saturday and Sunday, with the option of direct withdrawal at No Concept Market, can only be retrieved the following Wednesday.

Shipping costs in Europe** are free for orders over 150€ and are calculated on the basis of your location.
Shipping costs outside Europe are also calculated automatically in the cart step.
The amount of the fees are shown in the total to be paid. This amount depends on the products in your order, the delivery area and the service chosen.

Returns fees are free for orders over 150€, in Zone 1 and 2 countries. If your order does not meet these conditions, you will be responsible for the return shipping costs.

Our return adress informations are :

Name of the company : PROJECT DISTRIBUTION

Adress : 254 Rue Bollinckx, 1070 Anderlecht, Belgium

Email adress : contact@noconcept.be

Label : Ask us to get your return label

Phone Number : +32 2 522 27 57

The shipping Terms:

✔ You may return any article within 14 days after having received your order.

✔ We refund you the amount paid for the purchase of the item for any order of minimum 150€ (the additional shipping costs will not be refunded). If your order does not reach 150€, you will be charged for the return shipping costs.

✔ All returned articles will be inspected. They must be as new, unused in their initial state. Any article returned incomplete, damaged, used or soiled will not be accepted and will be returned to you.

✔ All articles must be returned with original labels attached in the same place as when dispatched.

✔ Any article returned must be accompanied by its packaging.

✔ For any returns to our Store, following purchase on our eshop , a form must be completed in order to obtain reimbursement, after inspection of the merchandise.

✔ For any in-store pickup, we ask you to pick up your order within 7 days after receiving the order confirmation available at the pickup point.

✔ If your return does not meet our conditions, we reserve the right to refund your money in the form of a credit note on the No Concept Stores website.

✘ No refund will be made in our store.

Shipping rates :

Here are the shipping details for orders placed on the No Concept Stores website. Each order placed will be accompanied by its tracking number, to allow you to control the delivery of your order.

Only orders placed in ZONE 1 & 2 (above 150€) are eligible for delivery and returns.

ZONE 1: €7.99 for Belgium, the Netherlands, Germany and Luxembourg.

ZONE 2: €9.99 for France, Austria and England

12.99€ for Denmark, Ireland, Hungary.

14.99€ for Italy, Latvia, Lithuania, Poland, Czech Republic, Slovenia, Slovakia and Sweden.

19.99€ for Spain, Finland, Portugal, Switzerland and Estonia.

24.99€ for Norway, Croatia, USA and Bulgaria.

29.99€ for Serbia, Bosnia, Canada and Greece.

39.99€ for Iceland and Japan.

* Valid only for purchases made in Zone 1 & 2
** Europe = Zone 1 & 2