Delivery & Return

Politics

All our shipments are made by DPD. Depending on the countries and cities, the deadlines are different. The shipping rates of articles are OFFERED by No Concept from 150 € of purchase* in EUROPE.

For more information on delivery times, please consult this page to contact us.
If you have chosen the option, "No Concept Withdrawal", thank you for visiting the No Concept Market store located at Chaussée de Waterloo 1449, 1180 Brussels.

You will be able to pick up your products in store from 1 day to 5 days after placing your order.

Important: Any order placed on Friday from 16H, Saturday and Sunday, with the option of direct withdrawal at No Concept Market, can only be retrieved the following Wednesday.

The delivery costs in Europe ** are free from 150 € of purchase and are calculated based on your location. Delivery costs outside Europe are also calculated automatically as soon as you finalize your basket. The amount of the charges appears in the total payable. This amount depends on the products of your order, the delivery area and the service chosen.

You can drop off your returns for free in stores.
If you wish to send us a return by post, the return costs are your responsibility, regardless of the country.

Our return address is:

Company name: PROJECT DISTRIBUTION
Address: 254 Rue Bollinckx, 1070 Anderlecht, Belgium
Email address: contact@noconcept.be
Telephone: +32 2 522 27 57

The shipping Terms:

✔ You may return any article within 14 days after having received your order.

✔ All returned articles will be inspected. They must be as new, unused in their initial state. Any article returned incomplete, damaged, used or soiled will not be accepted and will be returned to you.

✔ All articles must be returned with original labels attached in the same place as when dispatched.

✔ Any article returned must be accompanied by its packaging.

✔ For any returns to our Store, following purchase on our eshop , a form must be completed in order to obtain reimbursement, after inspection of the merchandise.

✔ For any in-store pickup, we ask you to pick up your order within 7 days after receiving the order confirmation available at the pickup point.

✔ If your return does not meet our conditions, we reserve the right to refund your money in the form of a credit note on the No Concept Stores website.

✘ No refund will be made in our store.

Shipping rates :

Each order placed will be accompanied by its tracking number to allow you to control the delivery of your order. The costs are calculated automatically by our online DPD software according to the prices of current shipments. The price will automatically appear in your basket if your order is less than 150€.

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